Since 1989, the Tennessee REDLINE has served as a referral service to addiction treatment for people and their families looking for help for substance use disorder. The service is provided by the Tennessee Association for Alcohol, Drug and other Addiction Services (TAADAS) though a contract with the Department of Mental Health and Substance Abuse Services (TDMHSAS).
The TN Redline is a 24/7 hotline for substance abuse and mental health referrals. The purpose of the REDLINE is to provide free accurate, up-to-date alcohol, drug, problem gambling, and other addiction information and referrals to all citizens of Tennessee at their request.
The text message capability on the Tennessee REDLINE allows staff to make referrals via text or to follow up phone call referrals with texted information. All conversations and referrals via text message or voice call are completely confidential.